technoicProduct guidance · Reviewed · By Technoic
How do customers book an appointment with Samaya?
Customers open their business’s Samaya booking page, choose a service and available time, enter their visit details, sign in, and submit a request. The request starts as pending. The business reviews it and confirms or declines the visit.
1. Open the right business page
Each business has its own booking address and published services. Use the link from the business you want to visit. Technoic’s public website is not a marketplace or a way to book with an arbitrary business.
2. Choose a service and time
Browse the business’s public services and available times. Some services require an invitation. Availability reflects the business’s working hours, service duration, blocked time, and pending or confirmed visits. Times are based on the business’s timezone.
3. Submit a request
Before a request is created, you must sign in and agree to the booking privacy consent. Optional booking text consent is separate. Samaya rechecks the requested slot when it saves the booking; if another customer takes it first, choose another time.
4. Wait for the business’s confirmation
A newly saved booking is a pending request, not a confirmed appointment. The business reviews it. Check the current status in My visits and look for updates through the configured notification channels.
5. Manage the visit
Signed-in customers can review their visits. Cancellation rules and the business’s availability still apply. A reschedule request does not automatically move the appointment to a new time. Contact the business for visit-specific questions.
For setup and current availability, contact Technoic. For an existing appointment, contact the business directly.
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